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06 / Incident response

Hacked or scammed? Take back control.

Calm, practical help when something goes wrong. We work out what happened, stop it spreading, get you back up and running, and help make sure it doesn't happen again.

Get a fixed-price quote ↗What's included ↓
Ideal forAny business facing a cyber incident
Contacthelp@southseacyber.co.uk
PriceAgreed before we start

Is this for you?

Sound familiar?

  • Someone has access to your email or accounts
  • Customers received strange emails from you
  • Files are locked or a ransom note has appeared
  • Money was paid to a fake bank account

What's included

Incident assessment, containment & recovery

Rapid assessmentWe quickly work out what has happened and how serious it is.
ContainmentStop the attacker, lock down accounts and prevent further damage.
InvestigationFind out how they got in and what they accessed.
RecoveryRestore systems and data safely, with your IT provider.
Reporting supportHelp with what to tell customers, insurers and regulators.
Incident planA one-page plan so you're ready if it ever happens again.

How it works

Simple, clear and fixed-price.

  1. 01ContactEmail help@ from a device you trust.
  2. 02ContainWe stop the damage spreading.
  3. 03RecoverWe help you get back to business.
  4. 04LearnWe close the gaps so it doesn't happen again.

Questions

Straight answers.

What should we do first?

Don't pay anyone and don't delete anything. Email help@southseacyber.co.uk from a device you trust, and change passwords from a clean device if you can.

Can you work with our insurer?

Yes. We can support your insurer's process and provide the evidence they need.

Can you help us prepare in advance?

Yes. A simple incident plan is the best value thing most small businesses can do.

Ready to talk?

Start with a free 20-minute chat. We'll tell you honestly whether this is right for your business.

Email admin@southseacyber.co.uk ↗

More services

Explore our other services.

01 / ConsultingSecurity reviews, policies & roadmaps02 / TrainingCyber awareness & technical workshops03 / AIAI assistants & workflow automation04 / CloudCloud environments, deployed & handed over05 / Penetration testingWeb, API & network security testing07 / Cyber rangesIsolated labs & cyber exercise environments

Been hacked, scammed or locked out?

Email us straight away from a device you trust. Don't pay anyone and don't delete anything.

help@southseacyber.co.uk

Contact

Start with a free 20-minute cyber chat.

Tell us what your business does and we'll point out your three biggest risks. No obligation, no sales pressure.

General enquiries

admin@southseacyber.co.uk

Been hacked

help@southseacyber.co.uk